Service Packages
The right service for your business needs
Basic Business
Block Time 10 hours.
Base: (Included in Every Package)
- Real-Time Remote Monitoring
- Remote Management
- Patch Management
- $ Software Management Automation
- Remote Access
- Professional Services Automation
- Smart Helpdesk
- Customer Portal
- Reports
- Knowledge Base
* Office 365 Management (Manager)
* Entra ID (Management) - Antivirus
EDR:
- Basic EDR (Endpoint Protection and Response)
XDR (Xtended Detection and Response)
Password Manger:
- Business
- Business Plus (Add-on)
EnterpriseEnterprise Plus
Email Security:
- Gravityzone Email Security
- Gravityzone Email Security w/
Exec Tracking (Add-on) AI Email Enhanced Security
Email Security:
- Basic Monitoring (for flat networks)
Enhanced Monitoring (for complex networks)- Cyber Security (Add-on)
Backup Per GB:
- ** 100 GB
- ** 500 GB (Add-on)
- ** 1TB (Add-on)
^ Full Disk Encryption:
- Add-on
Additional Add-ons:
-
- Backup Per Device
– Server
– Workstations - ^^ Enhanced Backup Security (Direct-To-Cloud)
- Per Server
- Per Workstation
- Per GB
- ! Work From Home
- Backup Per Device
- Enhanced Backup Security (Cloud-To-Cloud) (Call for Pricing)
Enhanced Business
Block Time 20 hours.
Base: (Included in Every Package)
- Real-Time Remote Monitoring
- Remote Management
- Patch Management
- $ Software Management Automation
- Remote Access
- Professional Services Automation
- Smart Helpdesk
- Customer Portal
- Reports
- Knowledge Base
* Office 365 Management (Manager)
* Entra ID (Management) - Antivirus
EDR:
- Basic EDR (Endpoint Protection and Response)
- XDR (Xtended Detection and Response) (Add-on)
Password Manger:
Business- Business Plus
EnterpriseEnterprise Plus
Email Security:
Gravityzone Email Security- Gravityzone Email Security w/
Exec Tracking - AI Email Enhanced Security (Add-on)
Email Security:
- Basic Monitoring (for flat networks)
- Enhanced Monitoring (for complex networks) (Add-on)
- Cyber Security (Add-on)
Backup Per GB:
** 100 GB- ** 500 GB
- ** 1TB (Add-on)
^ Full Disk Encryption:
- Add-on
Additional Add-ons:
-
- Backup Per Device
– Server
– Workstations - ^^ Enhanced Backup Security (Direct-To-Cloud)
- Per Server
- Per Workstation
- Per GB
- ! Work From Home
- Backup Per Device
- Enhanced Backup Security (Cloud-To-Cloud) (Call for Pricing)
Enterprise
Block Time 30 hours.
Base: (Included in Every Package)
- Real-Time Remote Monitoring
- Remote Management
- Patch Management
- $ Software Management Automation
- Remote Access
- Professional Services Automation
- Smart Helpdesk
- Customer Portal
- Reports
- Knowledge Base
* Office 365 Management (Manager)
* Entra ID (Management) - Antivirus
EDR:
Basic EDR (Endpoint Protection and Response)- XDR (Xtended Detection and Response)
Password Manger:
BusinessBusiness Plus- Enterprise
- Enterprise Plus (Add-on)
Email Security:
Gravityzone Email SecurityGravityzone Email Security w/Exec Tracking- AI Email Enhanced Security
Email Security:
Basic Monitoring (for flat networks)- Enhanced Monitoring (for complex networks)
- Cyber Security
Backup Per GB:
** 100 GB- ** 500 GB
- ** 1TB
^ Full Disk Encryption:
- Included
Additional Add-ons:
-
- Backup Per Device
– Server
– Workstations - ^^ Enhanced Backup Security (Direct-To-Cloud)
- Per Server
- Per Workstation
- Per GB
- ! Work From Home
- Backup Per Device
- Enhanced Backup Security (Cloud-To-Cloud) (Call for Pricing)
Add-ons will either run per seat or per network for pricing depending on the Add-on
* We do not resale MS Office 365 and Encourage businesses to purchase their on subscriptions as it is better for their business in the long run. We will help with the purchase for what you need and manage the Office 365.
** Basic Per GB back up included with the packages as indicated abve. Prices are based on a per GB model. If you need per device that can be done just be aware it will, in most cases increase the cost of the package.
^ Full Disk encyption encryts the entire disk, meaning that when the computer is turned on then you will need a password to continue to decrypt the device and be able to boot into the operating system
^^Enhanced back is a Rasonware proof back and the backups are Direct-To_cloud. If you need a hardware applice there will be a one time charge for the appliance and a one time charge setup fee.
! Work from Home is a way to allow users to securley log into workstations in the office
$ Software Automation is for installing basic software